We answer your questions

Yes. Your new space gets 14 days with the Professional plan's features (up to 3 professionals), no card required. If you don't pick a plan when it ends, you stay on the Free plan: your site and bookings keep working.

Yes. Import your customers and appointments from Excel or CSV with the import tool.

Yes. BookHive adapts to spas, salons, barbershops, nail studios and aesthetics centers: the professional term, the station schedule and the modules you see all change, with nothing to install.

Just your email and your business details. In a few minutes you create your space, pick your business type and start booking. Nothing to install and no technical skills needed.

Turn on online payments (from the Esencial plan) and customers pay a deposit or the full service when booking. Funds land in your account and the cash closing records it automatically.

No. You pay the plan subscription and nothing else. Payments you collect from customers go straight to your account; we don't touch your revenue.

Yes. Every payment is recorded with its payment method and you can close the register per day. Completed sales export for your accountant.

Bookings are unlimited on every plan. Users (professionals and reception) depend on the plan; see the pricing table for the detail.

Yes. BookHive can send confirmations and reminders over WhatsApp to cut no-shows; you configure it in your business profile.

Yes. From reception you can create an express booking for someone who just walked in and slot it into the first open space.

Yes, from the Profesional plan. You connect your domain and your site shows your brand.

Yes. You pick colours, typography, hero, services, team and copy from the dashboard, with no design skills. You can also use your own domain from the Profesional plan.

Yes. Every business has its own space with database-level isolation.

Yes. Your data is yours: export customers, bookings and sales whenever you want, and request your space's deletion on cancellation, per Colombia's Law 1581 on data protection.

Go to your business address followed by /admin (for example, yourbusiness.getbookhive.com/admin). Every business has its own login; there is no default sign-in.

From Settings → Team you send an email invitation. Each person creates an account and joins with a role: owner, reception or professional.

Not to book: they schedule online with their name and WhatsApp. If they want, they can create a portal account to see their history, points and gift cards.